Subject: a agent fraud with my mother in low.
My Name: VIMAL PATEL
My City: bilimora
My Complaint Against: reliance life insurance, surat branch, mr.hardik, mr.manoj, mr.ravi.
Complaint Category: Insurance Agents
Claim Amount (Approx.): 500000
My Complaint Description:
RANJANBEN PRAKASHBHAI PATEL
C/O PRIYA PRAKACHCHANDRA PATEL
PIPALGABHAN, 421, KANBI WAD,
09725045064 , 07698307507
Reliance Life Insurance,
Sub. :- About the fraud in Policy.
OWNER NAME :- RANJANBEN PRAKASHBHAI PATEL
POLICY N0:- 51590263
CHEQUE DETAIL:- CH NO.13295,13296. AMOUNT 125000 + 125000=250000
POLICY ISSUE DATE:- 8TH APRIL 2014
RELIANCE LIFE INSURANCE
SHREE RAM COMPLEX 2ND FLOOR, SURAT DUMAS ROAD, ABOVE BANK OF INDIA NR KARGIL CHOWK, PIPLOD, SURAT 395007
The two advisor coming from your company and giving one new policy to my mother by baiting.
Mr. Hardik (Hiren) and Mr. Manoj coming from you company to my home at Pipalgabhan, Chikhli and inform me that, “we are coming from Met Life Insurance Company” and told me that your 2 Met life Insurance Policy, which are close and paid premium will not possible to get return. If you will take one policy from us, than we will return you that money Rs. 2,50,000/- from company and also return your money Rs. 2,50,000/- of new policy. They are giving confidence to my mother by baiting and two cheques of Rs 1,25,000/- Each and taking signature of me, Priya P. Patel and also from my brother Priten P. Patel on 2 forms without filling form and run away. After that they found that, there is no sign on cheque, then Mr. Hiren come back to make sign on cheque. On that time also they return back without talking about that after making sing on cheque. After 20-25 days, One cover was come from your Reliance Life Insurance company and by seeing that I know that, this is new Policy. When I had call to Mr. Hiren and inform him about new policy, than he had reply that, “ I know that, Don’t worry, this is a procedure, You will get your total money, Take faith on us”. By this talk, we are patience about that. After completing of 6 months, I call back them, but there is no reply. I had tried to contact them for many times, but there is no proper reply. After that I had tied to contact the upper officer, but he had also not give proper reply. After completing of one year, without any preemptive information, The Reliance Life Insurance Company has credited Rs. 2,50,000/- in our policy from my Account of Axis Bank. And I know about that from Bank Statement, when it come. Because my mother was gone to USA on Dt. 02/02/2015, and forthat I did not get information about that premium. After knowing that, I had contact to Mr. Hiren and Mr. Manoj, But they told me that, “what can we do, we had do, what was stated from upper officer”. For that I had contact to upper officer Mr. Ravi and he had inform that “One unknown person had call us and inform us that, Our whole matter was discussed, just go and meet to Ranjanben Prakashchandra Patel residing at Pipalgabhan – Chikhli and make sing on Form and Cheque”. And for that our advisors were goes their and take sign on form and cheque. Without this I don’t know. By this talking, I know that, there is cheating with us by breach of trust. I am comming to your Piplod Branch office and contact to Mr. Ravi and discusse about full matter to get full help from your side in this fraud matter and I request you to get back our total Money Rs. 5,00,000/- which are paid in these policy.