My Name: Yuvrajsinh
My Complaint Against: Reliance Life Insurance Company Limited
Contact of Complaint Against:
Reliance Life Customer Care
Reliance Life Insurance Company Limited
H Block, 1st Floor, Dhirubhai Ambani Knowledge City
Maharashtra 400710 India
My Complaint Description:
My Self Yuvrajsinh N. Parmar.
I have taken “CASH FOR MONEY PLAN” of Reliance.
My Policy No : 18971372.
Please cancel my policy and refund the amount for the below mentioned reason.
My Policy is commencement on 18th may 2011. But I can not get any document since 18 June.
After Daily Telephonic called to Reliance Representative that she told me we don’t find any status
of your document.So she told me that we send your document again by courier After 21th June.
So, I got Policy document by courier of DTDC [ No : Z4183858 ] date on 4 July, 2011.
When I read all document then I found that policy is not same which details give me by reliance representative. It is totally different.
So, I want to cancel this policy ASAP.
When I gone to vasna branch [Gyandarshan Complex, 2nd Floor, Above Subhiksha Complex,
Nr. Vasna Bus – Stop,Vasna,Ahmedabad Gujarat,380007 ] Date on 7th July for cancel my policy.
They can not accept my cancellation application and told me that we can not do anything,
You have to give this application at main branch of Ahmadabad
When I gone to Ashram road branch [Nanalal Chambers, 2nd Floor, Block No. 1 & 5,Ashram Rd., Ahmedabad Gujarat,380009 ] Date on 8th July and submit my cancellation application
to miss. Komal then she told me that she can not accept my application and wait for branch manager
who will arrived at Ahmadabad after 14th July.
So, I again gone to Asharm road branch Date on 15th July and meet Mr. Gaurav Maheta.
Gaurav Maheta told me that this policy is really different. So now you transfer with other policy.
but, when i told him that i want to cancel this policy. then he used very bad language and told me that my policy is never cancel. when i told him that accept my application try first.
but he told me that I never accept your application, if you want cancel your policy then must
go to Delhi branch.
I m very sock with Gaurav maheta’s answer. I taken this policy in Ahmadabad. I fill up my policy form in Ahmadabad. I gave check of Rs 30000 in Ahmadabad. then why i go to Delhi?
When I Ask to Mr. Gaurav Maheta that provide me main branch contact No or Email address.
But, He told me that i don’t give you any service. you find it self.
So I fill very badly that I wrote Cancellation application and fill up Freelook Cancellation Request
Date on 7 July with Cancellation check, but no one single person accept my application.
no one give any information or help regarding my problem.
Dhirubhai Ambani is my Ideal. But I m very upset with Reliance Staff member and branch manager.
Please help me and give me your support not for money but revert back my trust on Reliance.
Thanks & Regards,
Yuvrajsinh N Parmar.
Mob : 9909896575.