Reliance Netconnect Complaint – Forcefully Upgrade My Data Service To 4G

Subject: Forcefully upgrade my data service to 4G
My Name: Nishit Shah
My City: Ahmedabad
My Complaint Against: Reliance Netconnect
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
I have connected my internet netconnect and i saw i have received error message of remote computer can not be connect try to contact remote computer for further detail. I have called customer care toll free the in-charge person told me that I have to have upgrade the internet plan from broadband to 4G otherwise this kind of issue will come in future also in regular basis. for 4G connection i have to purchase another device and that can be order online only which takes 10 working days minimum for delivery. Means if i upgrade my existing plan to 4G I can be face internet connection and speed issue for next 10 -15 days.
If Reliance upgrade the service for gujrat entire circle, they can not force their customer for this kind of upgradation.
I am business man and i have many important work and meetings now a days and that work is suffering just because of this kind of issues.

Do needull and solve my issue as early as you can

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One thought on “Reliance Netconnect Complaint – Forcefully Upgrade My Data Service To 4G

  1. Even I am a CDMA user from gujarat. They said if i dont upgrade to 4G i wont be able to continue. They said the cost of the dongle id Rs. 2700. They re upgrading the network, its their problem. Why should we pay the charges for new 4G dongle.

    Lagta hai ANIL ki market me udhari jyda ho gai hai. So usne paise kamane naya tarika dhundha hai. He is afraid uski halat Maliya jaisi na ho jaye.

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