Reliance Telecommunications Ltd Complaint – Porting Done But Services Not Activated #8392038575

Subject: Porting done but services not activated #8392038575
My Name: Bhaskar Dutta
My City: Bhubaneswar
My Complaint Against: Reliance Telecommunications Ltd
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): NA
My Complaint Description:
Dear Sir,

I have had been using the mentioned connection for the past several years. For the last one & half years I was using this connection in roaming. My connection belonged to ROB/Bengal circle, which I was using in Orissa. But since a few months I was facing huge problems due to some network shiftings done by Reliance. I also had to pay huge amount of bills for the same, but never kept them pending. Thus, finally I opted to change my circle to Orissa to overcome those.
I have applied for the porting 12 days back & till now both my sims (the old one & new one received after porting) stands deactivated of it's services, though I have rcvd the new sim 09 days back & also tele-verification has been done & it stands positive. I have called the customer care a lot no. of times but your representatives always gives me an excuse regarding system issues & asks me to call back. Also I got almost the same response from your store, where-in they were saying that the porting is not complete as my connection is still showing as in Bengal circle in iCare, which is one of the applications used by Reliance. I have no outstanding bills & I have also paid 07 days of monthly rental in advance to stay connected. But since the past 05 days I am totally out of service.
Now, their representative at the Reliance store is saying, that he cannot do anything & I need to wait. Yesterday someone called me from some local landline & asked to try to make a call. I did & found that outgoing was on. But afterwards I saw that neither is my 3G activated, nor I am getting Reliance 3G network. They have put me in Aircel network. I am calling the store & they are simply requests after requests, but all in vein.

Requesting you to take up this matter with Reliance, for this type of harassment.

My details are as below,
Name : Bhaskar Dutta
Reliance Mobile no : +918392038575
Alternate contact no. : +918984325481

Bhaskar Dutta

Share and inform others about this:

2 thoughts on “Reliance Telecommunications Ltd Complaint – Porting Done But Services Not Activated #8392038575

  1. Dear Bhaskar,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!

    Reliance Communications

  2. Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Reliance Communications

Leave a Reply

Your email address will not be published. Required fields are marked *