Subject: Faulty product provided by snapdeal…and now no response..
My Name: Sunil menon
My City: Jamnagar
My Complaint Against: Snapdeal (online retailer)
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 8200
My Complaint Description:
I had ordered a sound card of ALESIS COMPANY from snapdeal online,worth Rs.8000..
I received a faulty product which is not working…
I called customer service, they are refusing to refund..and all the technical assistance numbers provided by them is faulty or fake…
Is this the way to treat the trust of a valued customer???
Requesting to go legal..