Subject: Manufacturing Defect
My Name: Bhavin Vyasa
My City: Ahmedabad
My Complaint Against: Liberty Show Room,Gurukul Road, Ahmedabad
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 800
My Complaint Description:
We purchased Liberty Senorita Footwear pattern no PU CFB size no 39 blue colour dated on 22/10/2015 from Liberty authorized dealer,Gurukul Branch.
Address is as per below.
Liberty Foot Fashion,
OFF-6 Shraddha aappartment,
Gurukul Road, Opp Navneet House,Ahmedabad-380052
In this footwear within month it is broken from back side(bottom layer is broken).
They promised us that if within 3 months if anything happened with footwear will provide replacement. even on their invoice it is already written that they will take care for manufacturing defect pieces.
Now they denied to take necessary action on it and said that kind of things is not happened and you did it by yourself.
Please take necessary action on it and provide us positive solution.
Thanking you in anticipation.