Sales India Complaint – Do Not Get My Money Back After Cancelling Order

Subject: Do not get my money back after cancelling order
My Name: Dhawani Mistry
My City: Ahmedabad
My Complaint Against: Sales India
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 12000
My Complaint Description:
Hello Sir/Mam, I have brought washing machine from "Sales India's Ghatlodia Branch" on 10th April 2016 at about 11:30am at that time I paid full amount. after an hour before machine had dispatched I suddenly had other financial need so I had to cancel the order but when I ask them to pay me my money back they told me that they won't give money back I will have to buy something else from that store with in a year. they can't cancel the order after just one hour, this is clearly harassment to customer and problem is they are justifying this to me as "this is our company policy" even there is nothing of a kind on bill.
Bill to customer no. : 25532547
credit memo no. : SR-GHA-16-17-0003
return order no. : SR-GHA-16-17-0003
Add. and number of sales India Show room:
Sales India P. Ltd
Nr. nagar road, ghatlodia,
Ph: 27602811/12/18

I can send you copy of bill if necessary.
A waiting for your positive revert.

Thank you
Dhwani Mistry
+91- 7383686927

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