Subject: my mobile damage
My Name: sameer
My City: delhi
My State: delhi
My Complaint Against: sameer siddiqui
Complaint Category: Mobile Companies
Claim Amount (Approx.): 21000
My Complaint Description:
hi samsung team,
just want to share an amazing experience while using your samsung company phone. i was using my phone samsung galaxy A5 on 1st october 2017 . while using this device i feel little heat in the phone , but what comes next i couldn't expect from samsung company phones. i thought i should keep my phone aside and wait for some time but it turns into burning train and after 2 minutes my samsung device blast. i was amazed how it can be done.so,'curiously i called on customer care and i got an unprofessional answer which you guys used to say to your customers " plz go to nearest service center."
i gone there and they said "your device screen need to change and which cost me around 5500-/indian rupees and if there anything else with that than you need to pay more".
I m using samsung devices since 10 years and heard so many bad comments regarding your company but now i felt that everything what i heard is absolutely correct. why should i pay for these kind incident which make me understand that i will never going to use any samsung device in my future and suggest same all of my family and friends.