Samsung Complaint – No Follow For Complaint

Subject: no follow for complaint
My Name: SHILA
My City: mumbai
My Complaint Against: samsung
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 25000/-
My Complaint Description:
i have new refrigetar for date on : 26.04.15,

but last 1 week date 22.01.16 to till date not working i am all ready complaint online through emil and customare care centare . daily call from my side , only one answer same aaj ho jayga , but till time 12.50 pm date 28.01.16 no eny person follow my complaint and no any one visit .

what problem . sayad samsung purchase is my mistake ?

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