Samsung Complaint – Washing Machine Found Faulty

Subject: Washing machine found faulty
My Name: Chintan Gohel
My City: pune
My Complaint Against: Samsung
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 14500
My Complaint Description:
I have bought Samsung washing machine in Feb 2016. Within 3month that got major fault.
To repair that fault Samsung takes 15 days to repait .
So I demand from Samsung to refund money against that faulty pieces.
But they denide.
If machine has manufacturing defect which takes 15 days to repair then what should be the customer do??

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