Subject: SAMSUNG CORE PRIME MOBILE-SM-G360H
My Name: SUJOY BHATTACHARYA
My City: KOLKATA
My Complaint Against: SAME PROBLEM ARISE FROM DEC 2014 TO TILL NOW AND YOUR VERY BAD POOR SERVICES AND YOUR ALL EMPLOYEE TEELLING LIE WITH HARASING NATURE SEPACLLY MINTO PARK SERVICE SERVICE CENTRE AND THE BRANCH MANAGER ALO CUSTOMER CARE EXECUTIVE MORE YHAN 40 TIME CALLING AND 6 TIME BRANCH VISIT BUT YOU HAVE NO DETA.I RELLY FADE UP YOUR BAD SERVICES ALSO I HAVE CALLING CUSTOMER CARE FOR YOUR COMPLAINT DESK EMAIL ID BUT THEY HAVE NOT SHARE AND IGNORE ME .AT LAST I HAVE DECIDED AND FIGHT AGAINST YOU FOR MY END.PLS FIND BELOW MENTION LETTER WHICH IS TYPYING A LETTER TO SUPPORT .[email protected] .COM BUT I DONT GET THE RESULT FOR YOUREND.
Complaint Category: Handset Compalints
Claim Amount (Approx.): I HAVE PURCHESE RS.9700/- BUT IT WILL MORE THAN RS.——— FOR YOUR HARASING ME
My Complaint Description:
The Customer Service Team
Samsung India Ltd.
I bought my phone in December.Since then it has been encountering varying degree of problems. Even I complained of it both orally as well as verbally 4,5 time at MINTO PARK SERVICE CENTER as well as more than 30 and above time from the date of purchase at CUSTOMER CARE SERVICE. If the problem was not solve on immediate basis i will complaining at consumer forum.
Please action a proper preventive action.
Add-15 PARUI DASPARA ROAD SHYAM SUNDIR PALLY 3RD LANE KOLKATA-700061