Samsung India Complaint – Mobile Phone Refund Issue

Subject: mobile phone refund issue
My Name: ankur patel
My City: vadodara
My Complaint Against: Samsung india
Complaint Category: Mobile Companies
Claim Amount (Approx.): 36700
My Complaint Description:
Dear sir,

i have bought samsung galaxy s6 phone in Dec -15 and suddenly after 7 month (july) Display not working and malfunctioning I put my phone local service centre From Starting to samsung do drama When i put there They told me display part we will change in 5 days after 5 days problem remains same After they again tell me for 15 days many display part change but problem was remain same

after that they told me give replacement or refund for phone i fought with them and approved for refund because of Worst services
My refund Approved in 13th augest they tell me i got withing 15 working days but still didnt get my refund amount after approved it is more than 1.5 month to go
I am wondering since from 3 month
And i many times call in call centre but they only said our concern person will contact you in 4 hours,10hours,24hours but no one contact me and also mail; on ceo desk

please help me out

Ankur patel

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