Subject: I din't get Original Invoice and My laptop currently not working Properly
My Name: Jignesh Ajani
My Contact Email ID: [email protected]
My City: Ahmedabad
My Complaint Against: Housejoy Sarvaloka Service on Pvt. Ltd.
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 2000 Rs.
My Complaint Description:
I am here Jignesh Ajani, I have inquired for my HCL Laptop Icon L 1015 in last week, which is in dead mode when i overhanded it to your executive, Kindly note the above job reference which is given by you. Yesterday night I have received my laptop from your executive, yesterday due to late night i have just started my laptop, and not checked properly, I have handed over Rs. 2200 to your executive for the Laptop Charges, But, Today when I opened it for my daily work, at that time I come to know that in Keyboard some of the switches are not working properly as well as DVD Writer also not working, before my laptop goes on dead, all the things working well in it, it's just dead due to some internal problem, there is not any problem in outer part, This problem was created by your employ, and today i am going to stuck in my work because of the your service.
As well as, Today I have received Invoice from Housejoy, where you have mentioned charges Rs. 1200, there only amount written by you not any item name given by you, Please let me clarify the Charges ? Same I have received One Invoice from Mr. Chanderdeep Garg, for the parts of amount Rs. 1000, I have received Open Excel file Invoice from your Team, (If I am not wrong than Housejoy is one of the reputed Private Limited Company in India and I received invoice without sign and stamp in excel file, What should i understand for this Invoice? Also both invoice are for the spare parts, your employ (Bangalore Customer Care Employ ) told me that there is Rs. 1000 for the labor, But invoice state it's for Spare Part, same your Ahmadabad team state that Rs. 1200 Is for Labor than What is right here? Dear Sir, Kindly note I Have taken service from you for my laptop and I need original Invoice from Housejoy for my accounting purpose.
Also, I am requesting to you, please solve my keyboard and DVD Writer problem on urgent basis (Tomorrow), and i will not pay in single rupee to you for this problem, because this problem was created by your team, so you have to bear for this charges.
Waiting for your actionable reply.