Sastacost Complaint – Damaged & Fake Products

Subject: Damaged & Fake Products
My Name: Samrat Banerjee
My City: Kolkata
My State: West Bengal
My Complaint Against: Sastacost
Complaint Category: Online Shopping
Claim Amount (Approx.): 899
My Complaint Description:
I have bought a Samsung 30000 MAH Power Bank with a free Vivo Bluetooth Headphone from Sastacosts.com website at Rs. 899. The payment was made as COD (Cash on Delivery).
The Power bank is defective and does not seem to be a genuine Samsung product.
The Bluetooth doesn't power on and hence can't be used.

I tried contacting the customer care number but it does not exist.
I want my money to be refunded.

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