Saturday Sunday Media Internet Complaint – Complaint For Receiving Fake Power Bank

Subject: Complaint for receiving fake power bank
My Name: Ravi trivedi
My City: Vadodara
My Complaint Against: Saturday Sunday Media Internet
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 598
My Complaint Description:
I had ordered one Samsung power bank 25000mah on 13/06/2016. I received that product on 17/06/2016 from gojavas kurier services. (Arriving Today: BOOKMYOFFER order UNIBMOC274786 is out for delivery and will be attempted in 6hrs.Pls keep INR 598 ready.).I had paid ₹598 by cash . but when I opened that packing of power bank I got to know that product is fake, it is not as per I ordered. Same day when I had called the company name Saturday Sunday Media Pvt Ltd. But they didn't given satisfactory response to me. They told me that they will call me or mail me the solution for that but they didn't. After not receiving any kind of communication from the side of that company I called them today 21/06/2016 . today also they told me that they will call me within 2 hrs but they just didn't called. On 5:25pm today evening they sent me one mail. That mail consists of following:-
(inform you that product which you have bought through our web site is a deal product and as per policy we do not provide any type of replacement or refund on deal products.)
So please kindly help me for this problem

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