SBI Catds Complaint – Response From SBI Cards To The Customer’s Issues

Subject: Response from SBI cards to the customer's issues
My Name: Shivaprasad M Tendulkar
My City: Mumbai
My Complaint Against: SBI catds
Complaint Category: Service Providers
Claim Amount (Approx.):
My Complaint Description:
I , Shivarasad M.Tendulkar was holding your credit card no. 4377486946239314. There was is misuse of this card. Somebody stole my personal information from your records and use this card .The total fraudulent transactions are amount Rs.1, 08,690 /-. We have informed SBI cards. But there was no response from you side even after rigorous follow up. We then filed a police complaint. The matter is under police investigation.
While reporting the fraud to SBI card I have blocked my card & refused to accept new card. I also informed SBI cards that unless the matter is resolved and I get my money back I will not be using the card and also will not be making any payments to the bank.
Inspite of these I am getting calls from the numbers given bellow.
+91 124 4147181, +91 124 4367609, +91 124 4302400, +91 124 4367608 and + 91 124 4367605.
The calls are coming at odd hours and the caller just disconnects the call after asking my name. I am very much disturbed by these calls. It is really irritating to receive such calls during a business discussion or an important meeting.
I am really surprised and pained to see that a company like SBI cards, instead of helping the customers by resolving their issues , is using its resources to harass them by using such cheap techniques like giving blank calls at odd hrs. If same resources would have been used to investigate my problem it would have got sorted out long ago.
Further customers give their personal information to Credit card companies thinking that it is in safe hands. But my experience has raised doubts on the credibility of data security at your end.
Kindly note that if these calls continues I will have to file a cases of mental harassment against SBI cards.

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