SBI Credit Card Complaint – False Penalty Charges

Subject: false penalty charges
My Name: pinal shah
My City: surat
My Complaint Against: SBI credit card
Complaint Category: Banks Complaints
Claim Amount (Approx.): 5465/-
My Complaint Description:
i am pinal shah having your card no. 5101286929001560 since more than 7-8 years. my card is blocked since a year. yesterday i received letter that i have to pay rs. 5465/- as penalty for late payments. actually i drop the cheque on 04-dec.2014. but on 05-dec.2015 there was a bank strike. due to that reason your collection agent didnt picked up my cheque on that particular date. in all episode there is not my fault at all. so why should i have to pay late payment charges.
regarding your yesterdays letter i tried to call mr. sudeep ( a local officer ) more than 10 times but he didint respond. even i tried to contact on your toll free no. but the result is same. please do improve your call centre its damn pathetic. no one is there to respond
i got few calls from your collection agency about the same. many times i already explain this matter to them but no one has solve this matter. once i had a call from your collection agent named mr. sachin somewhere from MUMBAI. he said he will solved my matter in just 48 hours & activte my card as before. again the result is the same.
now hope you will come to understand & revert my dues & solve my matter & activate my card as soon as possible.
your co operation will be highly regrated
thanking you
pinal shah, surat

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