Subject: Sbi credit card statements calculation wrong and poorest customer care service of sbi credit card.
My Name: Piyush Kariya
My City: Rajkot
My Complaint Against: Sbi credit card
Complaint Category: Banks Complaints
Claim Amount (Approx.): 39000
My Complaint Description:
My self piyush kariya I use sbi credit card
Card number : 4207399064004871
I am facing lot of confusion in tranction provide to me in my tranction I have purchase mobile through flip kart by sbi credit card emi but unfortunately Flip kart cancel my order and sbi can debit in installment rs 3323 ×3 10000 and also debit full amount 9740×3 29000 so total all debit also I paid all things so I talk to previous month customers care he tell me u can paid all amount so I will credit in next cycle
And this time I generated my statement not credit also more debit so I again call customer care I get poorest response they sbi executive supervisor talk Mr rohit he tell me u can check u r previous statment check and again call and I check everything but again I call they put me on hold 20 20 minites and some time crosses 30 to 35 min. But they don't satisfaction answer kindly help me get ride the unnecessary amount debit .