Subject: Digital services blocked by bank branch
My Name: Krishna Dabhi
My City: Rajkot
My State: Gujarat
My Complaint Against: SBI, Gundawadi Branch
Complaint Category: Banks Complaints
My Complaint Description:
With reference to above subject I would like to inform you that I m holding saving account in SBI, Gundawadi Branch, Rajkot.
All types of digital services like ECS, Netbanking, Application banking by YoNo SBI were blocked by Gundawadi Branch without prior intimation for unspecified time period.
My loan installment was due on 2nd date of every month cycle, as I said above that the ECS service was blocked by Gundawadi Branch, Rajkot without any prior intimation I was unable to pay the installment eventhough sufficient balance was available in my account.
And due to failure of payment of due installment I have to pay overdue charges of 1200 INR. The bank branch is only responsible entity here, and because of that I have to suffer the huge loss which is not nominal amount for common man/woman.
Now kindly look into the matter and give me proper solution of the matter, otherwise I will lodge complaint against bank branch in Customer Grievance Cell.
K V Dabhi.