Subject: Not proper supply of product
My Name: Chandresh patel
My City: Surat,Gujarat
My Complaint Against: screenguards.co.in/Zibbri store
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 1055
My Complaint Description:
I have ordered item to Screen Guards India details as follows:-
THANK YOU FOR YOUR ORDER FROM SCREEN GUARDS INDIA.
Your order #1100224859
Placed on September 25, 2016 2:07:47 PM IST
Item Sku Qty Subtotal
Rock ® Samsung Galaxy S7 Edge Royle Case Ultra-thin Dual Metal Soft / Silicon Case
x67890-Gray 1 Rs.1,099.00
Shipping & Handling Rs.0.00
Grand Total Rs.1,055.04
Surat, Gujarat, 394515
But the item sent was of not my ordered model but it is case of Samsang S 7 really i requiring case of S7 edge.
I contacted to raise for support via their system Screen Guards India A request for support has been created and assigned #88050258.and they reply " A representative will follow-up with you as soon as possible."further once again proceed A request for support has been created and assigned #88050265. but none response I got. further online complined they given support created and assigned #88050794.
Now When I call or mail they are not giving any response but my line puts on hold..
In the view of above The said supplier are not responsible to their loyal customer and they are not rectifying mistake done by them ..