Subject: Supply of loose spare parts without proper packaging and information
My Name: H N Bhuyan
My City: Guwahati
My State: Assam
My Complaint Against: M/S Bajira Entertainment Pvt. Ltd.
Complaint Category: – Select –
Claim Amount (Approx.): 1460.00
My Complaint Description:
My complaint has been submitted to the Company through the following mail which is self explanatory :
Ref. Money Acknowledgment Note , Dispur,Guwahati, Sl Nos.20368 and 20369 dtd 24.10.2017
I got the following parts changed few minutes back:
1. For Titan Chimney :
Lamp costing ₹300.00 and
Choke costing ₹840.00
2. For HOB 3BL Excel :
Timer costing ₹ 324.00.
It is noted with regret that these pieces, stated by the mechanics to be Kuchina products ,are supplied WITHOUT any packing,and therefore NOT stating the information obligatory /mandatory on the part of the producers such as (i) the producer's name,(ii)the name of the product,(iii) the MRP (iv) the date of manufacture ,(v) warranty period(wherever applicable),etc.etc.
I do hereby lodge a complaint with you for supplying the items stated above in such doubtful manner wrt their originality,genuineness,cost,etc
I would like to suggest you as a conscious citizen to do the needful in order to correct this to the satisfaction of the customers.
For your kind information, I am also lodging a complaint in this regard to the Grahaksuraksha.com.
Awaiting an early action and response,
H N Bhuyan