MI Service Centre ,Viman Nagar Complaint – Behaviour Of Service Centre

Subject: Behaviour of service centre
My Name: Poonam Kumari
My City: Pune
My Complaint Against: MI Service Centre ,Viman Nagar
Complaint Category: Handset Compalints
Claim Amount (Approx.): a new mobile set
My Complaint Description:

I have submitted my redmi2 phone(xiaomi) on 10th july to MI Service centre, Viman nagar. Its been around 14 days and they have not yet repaired my phone. I bought this phone in April 2015 and just after 3 months I was not able to connect with the back camera. After calling and following up with this service centre several times they never responded. they will never pick the call , so after trying 10 times a day they will pick the call once and will say they will revert back in half an hour. On 17th july they told there is some hardware issue with the phone and it will take another 2-3 days. Now the condition is they dont pick my phone and after calling again they have switched off their phone. Please help me…7774077985

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