Subject: Pathetic service offered by Aqua Pure Service
My Name: Pranay Patil
My City: Mumbai
My Complaint Against: Aqua Pure Services
Complaint Category: Electronics Appliances
Claim Amount (Approx.): Rs.2500/-
My Complaint Description:
Hi This is Pranay Patil would like to appeal in consumer court against agency Aqua Pure Service.
We went into service contract with this agency for our Aqua guard : model Compact on 30.7.2012 for three years, contract receipt no.13434. for Rs.2500/-.
Before contract they had done a very good follow up to renew contract, but after we made contract they started to show true color. There were total 12 services in three years with four time time candle replacement , but whenever there were service due, we have done follow up on their behalf.
It is just like they have done favor on us by renewing contract.
After so much of follow they used to turn up after 15 days.
Then they stop the service after 9 visit, we have to bear loss of balance service.
When the contract finished in the month of July 2015, than they again started to follow up for the renewal.
We asked them to give us our balance service or reduce the amount but the service executive just walk away, saying this will not possible you have to first renew the contract.
This is just the pathetic service they provide to the client.
I here by request you to do the needful.