Subject: Refund process against cancellation of order
My Name: Maksud Belim
My City: Mumbai
My Complaint Against: Shagun Autoworld, Saki Vihar Road, Powai, Mumbai
Complaint Category: Automobiles
Claim Amount (Approx.): 2000
My Complaint Description:
I had booked activa in July 2015 with advance amount paid of Rs. 2000.
Thereafter I had an accident so could not make the purchase.
Then, in January 2016, I tried to take my advance amount back but no success yet.
I requested them to levy the cancellation charges from Rs. 2000 (adv. amount) and process my refund but they are saying the order is too old and can not find in records.
I have the receipt of advance amount paid.