SAMSUNG INDIA, Kritesh Jain 17,18, Shakuntal Complex Complaint – Refund/Replace Of Samsung Galaxy Note Edge Moble

Subject: Refund/Replace of Samsung galaxy note edge moble
My Complaint Against: SAMSUNG INDIA, Kritesh Jain 17,18, shakuntal complex
Complaint Category: Handset Compalints
Claim Amount (Approx.): 64900.00
My Complaint Description:
Dear sir
I have purchased new mobile Samsung galaxy note edge of Rs.64900.00 from MOBILEWALA, KUNJPLAZA, LALBAUG, VADODARA on 03.02.2015.
I have submitting my mobile phone Samsung galaxy note edge ( IMEI: 355216061145457) at Samsung service centre, saffron tower, Fatehgunj Vadodara on 01.09.2015. But still (10.09.2015) it is not repair by service centre. Now I want to refund/replace against my submitted phone( Samsung galaxy note edge). Mr Kritesh Jain who is ASM of Samsung India mobile very irresponsible person and give us irrespective answer. His contact number is 9624599777. Office address is : Samsung India
kirtesh jain
17,18, shakuntal complex
Near gujrat Gas Circle, Adajan, Surat, Gujarat India.
Service Centre generated two receipt number: 4200424262 dtd. 01.09.2015 and 4200651862 dtd. 04.09.2015.
Now they don't repair my mobile or take too much time for that. Now I want to replace/refund of Samsung galaxy note edge.
Please help me as soon as possible.
Samir Ranapurwala

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