Subject: delevered wrong product
My Name: girish shanker sharma
My Contact Email ID: [email protected]
My City: sirsa
My Complaint Against: my self girish shanker sharma. i order a power bank of sony company on case on delvery by the ask me bazaar.com. when i recieved it that time i came to know that out side of packet in bill they had written sony 10000 mah power bank n all specifications of it. but inside the packet i got mi 10400 mah power bank. i called up thrice in company. now they a saying that they will get it back n they will give back my money threw my account of bank. they were saying time period for refunding 10-12 working days. but as i red out the costumer reveiws on website. i m afraid that what i should do because peoples are saying that they are not refunding.please help me to get my original n ordered product.
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 749
My Complaint Description:
S/sir
I m girish shanker sharma from sirsa haryana. I had ordera power bank of sony 10000 mah power bank threw ask me bazaar.com compay. Its amount was 749. When i got it, i seen the bill of 749 on it of case on Delevery and product name sony power bank 10000 and all spesifications were there on it. When i paid amount n opened it that time i came to now there was mi 10400mah power bank was their. They had cheated me. When i called up them than they said that they dont have the policy of replacement. They had taken my complaint against it and said that a courrier boy will come to pick this product n u will get ur money back within 10-12 working days. Than i said ok to them. But after that when i read out the complaints against them at websites than i got afraid n confused what to do?. Because there r lots of complaints against them that they r not giving money back. So please help me to get my original n right product.
Thank you.