My Name: Parth Sharma
My City: Surat
My Complaint Against: Parth Sharma
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 9800
My Complaint Description:
I have got a new connection around 20 days ago of YouBroadband Surat
I have paid 6 months rental 8800 for 10mbps unlimited plan and modem deposit 1000 but usually i get only 1-4 mbps speed.
whereas they assure for 80% speed but i do get around 40-45 % of it .
I have register complaint like 20-30 times but they dint resolve it yet and when i asked for refund they are not ready to refund the plan amount which is 8800 and they are making refund only for my modem deposit which is 1000.
and even after registering so many complain. I haven't got a single call from there side to conform if the issue is resolved or not .. I have tried to call YouBroadband's guy who applied for my connection as he assured me if i don't get proper speed he will make refund for me but now there is no response from his side also.
Contact me on – [email protected]