Shayona Tours & Travel/ATUL GUJJAR Complaint – South India Package Tour

Subject: South India Package Tour
My Name: Pravinbhai Desai
My City: Rahway NJ/Vadodra
My Complaint Against: Shayona Tours & Travel/ATUL GUJJAR
Complaint Category: Tours & Travels
Claim Amount (Approx.): 62,000.00
My Complaint Description:
Based on the phone conversations Atul Gujjar said south India tour is totally handled by Shayona tours and travels and not a booking agent. While on May 3rd night he not present at his office and was arranged both me and my wife to a bus for Ahemadabad air port with a large group of about 35 personals by his younger son. At the air port i was given my air tickets and travel itinerary by PRATUSHA Travels and Tours as a tour handler and total service provider.
From Banglore to Banglore by A/C bus service suppose to provided as per the package advertised in daily "SANDESH" for entire 12 days of time period. Out of 12 days barley 10 days A/C was working in the bus and that was on and off every 15 minutes on and off with a loud noise of compressors.
In other words false information were given and book my two seats(For my wife and myself). And i was never informed about the service which suppose to provided by third party or travel agency other than Shoshana Travels.
I paid total for two personals 58000.00 Rupees and additional 4000 was collected by Prayosha Travel's tour manager while on the south india's trip as an additional expenses.

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