Subject: Loan amunt and refunable amount not received
My Name: Bhavin Jani
My City: Ahmedabad, Gujarat
My Complaint Against: Shivshakti Finance Ltd.
Complaint Category: Finance & Investment
Claim Amount (Approx.): 2068950/-
My Complaint Description:
I satrted my loan process with Shiv Shakti Finance Ltd. DLF Tower, AQ-120, NH-8, Malviya Nagar, Extension-I, Gurgaon, Haryana – 122022. Contact No. 8750780035 Mrs. Sarita Rai MD.
I received call Ms. Prianka – 8750780035 and SMS for 3% Per Annum Interest Loan and Govt. Approved upto 25 Lakh. she told submit document after verifiction you will get approval letter. I submit my document on 29th Apil than I rceived call from Verficaton deprtment. I vefy my name address birthdate and bank a/c numbe to him. After verfiation I call to her. She told me you have to deposit Rs. 1950/- on 30th April, I told her I will submit on 2nd April. I submit Rs. 1950/- on 2nd April. and decomplaint slip mail to her. then I received SMS Mr. R.K.Shama loan manger 702190892. I call to him you have to deposit Rs. 23500/- for secuities deposit which is refundable after you will get Rs. 10 lakh i.e 50% of loan amount within 1 hour balance our Advocate come to home for agreement sin. I was deposited on 5th April, morning 11.00 o`clock I received SMS from YES Bank read as Dear customer WE HAVE RECEIVED REQUEST TO RTGS 10 LAKH TO BANK OF INDIA A/C (XXXXXXXXXX0297) URL100657 YES BANK LOAN PAYMENT BANK WILL TANSFER SOON UNDER PROCESS. THANK YOU. whole day i waiting i get message from bank but I did not received message for 10 lakh deposited. Again I call to Mr. Shama. He told me you have to deposit Rs. 15000/- for Insurance after release the amount. I told him if you are saying earlier i never deposit for the same. he told me our NRI department new rules from month of April. I deposited Rs. 15000/- on 11th April. Then call continue call to Mr. Sharma & Ms. Prianka no body pickup my phone. I call my another phone but they cut my phone. After three day I received call from Mr. Mishra he told me your payment is ready but you have last deposited amount Rs. 28500/- for RtTGS. Ii told him cancel my application return my money. He told me all documents are ready. If you want to back we give you only 39% against my deposit amount. I want to some time for arrange money. I borrow money from my friend and gold on interest 2.5%. I deposited money on 20th April. Total I deposited amount Rs. 68950/-. Then I call to Mr. Mahesh I deposited money, when I get Rs. 10llakh in my account. He told me within half hour you will get Rs. 10 lakh in your bank a/c. Whole day I call every one hour he told me it is in process I call in on 4 o'clock. He told me server down. I will deposit by tomorrow. Then I call on 21st April. He told me I will do today. After I call him he didn't pickup my phone. I call my another phone but he cut my phone. I call to Mr. Sharma my third moble. He pickup bcoz this is unknown no to him. But told him I did not received loan amount. I will transfer today. You will call me at 11.30. But he also not pickup my phone. Then I continuously contact all number. But no body pickup my phone.
On 24 th I received call from Mr. A K Verma he is calling from Yes Bank finance department, Malad, Mumbai. He told me that he will check and revert to tomorrow. I received call 25th morning 7.00 o'clock. He told me that verify your Bank account number. I was verified for the same. He also told you have your approval letter and insurance letter mail to me. But they did not given him mail ID. Then he called once again I check your documents all documents are correct. You have to deposits two EMI I.e 11666/- X 2 = 23600/- more deposit. I told him we don't have more money to deposit. I received call from shivshakti finance Mr. Mahesh. He told me you have to do as per instruction Mr. A. K. Verma. he is from YES BANK. he told you are deposit money I will transfer within hour. I told him give me YES Bank Loan Sanction Letter Mail me. But still I did not received.