Shopclues.com And DTDC Courier Services Complaint

Subject: My Shipment of Pigeon Induction Cooktop Rapido Cute Not Received which is ordered via Shoclues.com and they have couriered it via DTDC
My Name: Sagar Shah
My Contact No.: 9428342895
My City: Dahod
My Complaint Against: Shopclues.com and DTDC Courier Services
Shopclues.com and DTDC Courier Services’s Contact Details: shopclues.com – 0124-441 4888 and DTDC – Baroda (Head Office For Dahod): 02653299812 and DTDC Ahmedabad (Main Office For Gujarat): 07930610701
Complaint Category: Couriers & Parcels
My Complaint Description:
Product : Pigeon Induction Cooktop Rapido Cute
Ordered Via Shopclues.com
Order No. : 10446169
Ordered on : 21st of January
Dispatched On: 25th on Jan From Jaipur, Rajasthan via DTDC with Docket No Z14284200
Merchant Address :
Shree Ganpati Sales Corporation
F-96 Ram Path Shyam Nagar
Jaipur, Rajasthan 302019
India
Shipping Address:
Parag Shah
1751/B, B -Site,
Tekri Hospital Road,
Railway Medical Colony,
Free Land Gunj, Dahod
Dahod, Gujarat 389151
India

As you find may order detail above, i have ordered via shopclues.com and thay have couriered it via DTDC. Shopclues has suggested the estimated delivery date between 28/01/2014 to 30/01/2014. so i have waited till 1/02/2014. I also checked the site of DTDC for tracking my shipment but it was showing that my shipment is in baroda since 28/01/2014 on 12:00 AM. so i have contacted DTDC Dahod and asked about my shipment. So they told me that they will check and let me know about my shipment in 2 days. after 2 days i again called as i still have not received my shipment so first they told that they will check and then they start to avoid my phone calls. so i called DTDC baroda for that matter they also told me that they will take a look in this matter but still they have not done anything and not answering phone calls and DTDC Dahod is saying that DTDC Baroda has not Given anything to them while as per DTDC Baroda they have Given shipment to DTDC Dahod on 28/01/2014. During this process i have also complaint to shopclues.com also. they also told me to wait till 2-3 days. As the days are going and i have still not received my shipment i contacted ahmedabad head office. from their i have came to know that i have to contact DTDC Baroda for my concern. SO then again i contacted DTDC Baroda. Mean while shoclues.com said that they have got mail from DTDC that DTDC has delivered me my shipment but I have Not Received any thing. So then I contacted DTDC Baroda for DRS Copy but Still they have not done anything. Shopclues.com is also saying that they will give me Proof of Delivery within 7 days.
It will be 1 month After a week of my order and still i have not received that.
Kindly Help Me.

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