Subject: NOT GIVING CASHBACK Rs.1050
My Name: OVESH KHATRI
My City: MUNDRA
My Complaint Against: SHOPCLUES
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 1050
My Complaint Description:
I placed The Order Under the Offer Named “ Ghar Lao DIWALI between 3rd to 9th November, 2015”, If we order Amount as below mentioned Cart Value, then we get CluesBucks as Below mentioned table as Cashback, where Cashback in the Mode of CluesBucks. For 1 Cluebuck = Rs. 1. Offer’s Terms & Conditions as below :
Cart Value Cashback
1400 & above 75% (maximum 1050)
Suppose I order the product and the final amount to be paid is Rs. 213 (which falls in the bucket of 100-249 eligible for 15% CashBack), CluesBucks amounting to 31.95(15% of 213) will be credited.
I ordered the Products total Amounted Rs. 1476 . So I eligible for The Cashback as 1050 CluesBucks. (Rs. 1476*75%= Rs. 1107 but Maximum CluesBucks is 1050). I placed Order on the date 06/11/2015, 04: 15 pm. Amount Rs. 1476 and Order No. Is 74768261, but till Date I not get 1050 CluesBucks. This Offer is Valid Once Per User. Yet I Placed The Second Order on 09/11/2015 time 11:48 am.and the Order No. Is 75154454 and Order Amount is Rs. 190
Now they must give us 1050 CluesBucks on First Eligible Order, But they give me 29 Cluesbucks on Second Order (15% as per Offer) . But I not Placed the order under the Said OFFER. And then I mailed about this thing to ShopClues 2-3 times, But they are not understand Me and their Reply is not Sufficient. So I felt that they fraud and Cheat Me. So please Help Me on the Critical Issue.
Here I send the link of Terms & Conditions. Please Check it for Reference.