Subject: online mobile purchase delivered not as per the order placed
My Name: Dhaval Sheth
My City: ahmedabad
My Complaint Against: shopclues. com and rockingdeals.co new Delhi
Complaint Category: Others
Claim Amount (Approx.): 9999.00
My Complaint Description:
I have placed an order with shopcluse. Com for purchasing a mobile phone model no.XIAO MI4I-16GB worth Rs.9999.00, the details of which are as under
order no. #73351533
Order date 24-10-2015
Delivery date 28-10-2015
Supplier: Rockingdeals.co New Delhi
Supplier address: B1/E22, Mohan cooperative Industrial estate, near LIC building, New Delhi, NCR-110044, PHONE: 8471001234
But I have received wrong mobile phone(model no.Xiaomi Redmi Note 4G). I have complained to shopclues immediately after receiving the wrong mobile and since then I have communicated with them several times but yet my complaint is not resolved.
It is 20 days now I have made complaint to shopclues. Com but yet I have neither received the correct product nor my money back.
Hence I request you to please help me with the issue.
My email: firstname.lastname@example.org
Thank you and awaiting your quick response.