Shopcluse Complaint – Cheating With The Customer

Subject: cheating with the customer
My City: ahmedabad
My Complaint Against: shopcluse
Complaint Category: Entertainment
Claim Amount (Approx.): 129
My Complaint Description:
I have ordered product on 14th sep 2016 payment already done by my debit cards and the next day i got massage form shopcluse your order has been cancelled due to wrong product information. Is it possible ? Give a fake information to the customer and make him fool. Very very same full now from on ward i never trust on any online shopping site Here i attached order copy and order cancellation copy for reference.

Signature vm46 Solo Hd Stereo Dynamic Wired Headphones
Quantity: 1 Unit price: Rs.799
Discount: Rs.670 Subtotal: Rs.129
Subtotal: Rs.129
Shipping Cost: Rs.0
Total Rs.129


We regret to inform you that your order 98746129 has been cancelled due to wrong product information and we are initiating the refund.

Refund Mode Payment Gateway
Refund through Bank 129.00
Total Refund 129.00
ShopClues Refund ID 10202161
Expected Date of Refund 15/09/16
Expected Date of Refund to show in your Account 25/09/16

Here are your Order Details:

Order Date: 14 Sep 2016, 07:49 PM
Image Product Quantity Unit price Discount Subtotal
Signature vm46 Solo Hd Stereo Dynamic Wired Headphones
Code: 96856531

Options: Color: Black 1 Rs.799 Rs.670 Rs.129
Subtotal : Rs.129 Shipping Cost : Rs.0 Total : Rs.129

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