Complaint – Cheated By Sending Unbranded /refurbished Battery Bank Instead Of Samsung Make 30000 MAH Power Bank

Subject: Cheated by sending unbranded /refurbished battery bank instead of Samsung make 30000 MAH power bank
My Name: Prafulla Summanwar
My City: Pune
My State: Maharashtra
My Complaint Against:
Complaint Category: Online Shopping
Claim Amount (Approx.): 1000
My Complaint Description:
My self Prafulla Summanwar who has placed online order for 30000 MAH Samsung make Battery bank through
my mobile no. 9657869601. My order no was SG 2345576719

This consignment was supplied vide AWB no. 1540010557255 by Eparcel delivery person today around 5 PM
at my residencial address.

On receipt of the consignment I am surprised the after opening the packet The battery bank was
committed 30000 mah & samsung make but is was not mentioned anywhere on the product nor i have
received any warranty card or Sale bill alongwith the consignment. Moreover the bank was not packed &
it looks like it is used/refurbished product send to me.

This product is not at all original Samsung make.Even sockets are not aligned with the INPUT/OUTPUT

You are requested to send me the original battery bank which was ordered by me after going through
product specifications .

Pl. send me the orginal one as ordered or else arrange to collect the same from my residance address &
refund my INR 1000/- which was paid to courier person.

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