Snap Deal Online Shopping Company Complaint – Out Of Warranty And Out OF India Product Delivered

Subject: Out Of Warranty and Out OF India Product Delivered
My Name: Vatsal Oza
My City: Surat
My Complaint Against: Snap Deal Online Shopping Company
Complaint Category: Others
Claim Amount (Approx.): 100000
My Complaint Description:
I purchase Samsung LED TV from Snap Deal on 20/7/2015. They mention on product online page that provide 1 year Samsung India Warranty and also provide me free demo and installation from Samsung brand company. Samsung executive visit at my home for demo and installation but he refused for free demo and installation as its not a Indian country product. Also he told me that on below product not got any warranty in India. Now i called to snap deal customer care and raised lots of complaint regarding my issue but after 10 days snap deal not provide me any solution regarding my issue. Also customer care executives misbehave with me and talk very rudely and mentally harassed me so now want compensation for same. My issue reference no mention below.
04709161 Date 30/7/15
04765246 Date 31/7/15
04901284 Date 03/8/15
04973526 Date 04/08/15
04765246 Date 04/8/15
05020830 Date 05/8/15
05020974 Date 05/8/15
They provide me only reference no not resolution. Pls look into the matter and resolve my issue on urgent basis.

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One thought on “Snap Deal Online Shopping Company Complaint – Out Of Warranty And Out OF India Product Delivered

  1. Dear Vatsal Oza,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Snapdeal Online Team

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