SMC Insurance Brokers Pvt. Ltd./Mr. Sanjiv Bansal / Ravi Mehta / Md Iqbal Complaint

Subject: Cancellation of policy on account of mis-selling from ICICI Prudential Life Insurance co. and its corporate agent “SMC Insurance Brokers Pvt. Ltd.”.
My Name: DEO ASHISH KOLEY
My Contact No.: 09424176588
My City: RAIGARH
My Complaint Against: SMC Insurance Brokers Pvt. Ltd./Mr. Sanjiv Bansal / Ravi Mehta / Md Iqbal
SMC Insurance Brokers Pvt. Ltd./Mr. Sanjiv Bansal / Ravi Mehta / Md Iqbal’s Contact Details: 01166222266 / 09716927863 / 09312088230
Complaint Category: Insurance Agents
My Complaint Description:
Five (5) policies (17148087, 17148681, 17225813, 17269197 & 17878467) were mis-sold to me with a combined premium amount of Rs. 6,26,700/- PA. Commitment of deposit of amount for ATM machine installation purpose and was security/caution money. Now this is comes into regular policies and ICICI has asking for deposit of renewal premium. Since, I belong to salaried class, it is not possible for me to pay renewals for 7 years and the maturity of 15 years is also too lengthy for me. And I have paid all my savings and have taken credits/loan. You may find whole incident in detailed in next section that I have written step-by-step for your information please.

Therefore, I request you to kindly cancelled these existing policies and refund me my money. I was submitted written complaint/Grievance (No: 63868985, 64152157, 64152218, 64152263 & 64152338) to ICICI, Bilaspur Branch, Chhattisgarh on 06.12.2013 (copy attached with letter) with voice recording of conversation had with Mr. Sanjiv Bansal / Mr. Ravi Mehta (from SMC). I was requested to convert my policies in “Wealth Builder” policies. But I have received negative response (copy attached with letter) and unsuitable solution form ICICI.
1. Mr. Sanjiv Bansal Delhi 09716927863
2. Mr. Ravi Mehta Delhi 09716927863
3. Mr. Mahesh Thapa Bilaspur 08889688588
4. Md. Iqbal Delhi 09312088230
5. SMC Insurance Brokers Pvt. Ltd., Raipur Delhi 01166222266

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2 thoughts on “SMC Insurance Brokers Pvt. Ltd./Mr. Sanjiv Bansal / Ravi Mehta / Md Iqbal Complaint

  1. Dear Mr. Deo,

    We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

    We appreciate your patience.

    Regards,
    ICICI Prudential Life Insurance

  2. Dear Mr. Deo,

    We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

    In case of any further clarification, please contact us on our Customer Care number 1860 266 7766 or write to us at [email protected].

    Regards,
    ICICI Prudential Life Insurance

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