Complaint – IWS-Window Curtain -Refund Issue

Subject: IWS-Window curtain -Refund issue
My Name: Dinesh Ramnani
My City: Ahmedabad
My Complaint Against:
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 799
My Complaint Description:
Dear sir,

I have purchased many products while in the month of november from From all products I have received 2 products faulty and i reversed the transaction for the same on 10 Nov, 2015 . Product was IWS- Window curtain set of 2 , each value 799/-

I have complete the process by returning the same to courier company sent by company. But I have not received my refund .
I have been calling them since than , they always take the complaint & say we will revert within 48 hours. I had made more than 30 calls till now . I have received payment of one set of curtain after 2 months of process. still there is a pending payment for 799.

Please help me to solve this.

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6 thoughts on “ Complaint – IWS-Window Curtain -Refund Issue

  1. Dear Dinesh Ramnani ,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [email protected] with these details so that we may assist you with this issue.

    Team Snapdeal

    • I have done the same every time , your executives knows that its in the system , my registered mobile number is 9998050796
      Still i will mail on this .

  2. Dear Dinesh(Dinesh Ramnani),

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Team Snapdeal

    • Still my concern is not cleared . I have received a call from snapdeal representative & said will resolve the issue within 48 hours but still nothing has been worked out till now.

  3. Dear Dinesh(Dinesh Ramnani),

    We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

    Team Snapdeal

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