Snapdeal Complaint – False Specification Display By Snapdeal

Subject: False specification display by Snapdeal
My Name: D.M Kolhapure
My City: PUNE
My Complaint Against: Snapdeal
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6700
My Complaint Description:
Ordered Racold Altro 2 "Plus" geyser and fully paid Rs. 6700/- on Mar 18, 2016.
Product delivered on Mar 22, 2016.
Product which is delivered is "Altro 2" and I have paid for Altro 2 "Plus".
Altro 2 is a cheaper product with less specifications as compared to Altro 2 "Plus"
Complaint registered on Mar, 22 2016 no. 21236325 on the date of delivery.
Snapdeal says Altro 2 "Plus" model was not available with their Vendor so they sent the one whichever was available with close specifications. Means we pay for a particular item and if that is not available with them they send whichever is available with them.
Customer care executives promised for a replacement but still no one has come to collect the item.
Please I urge the public help me in supporting for a cause, do not buy anything from Snapdeal as they are cheaters and they do not have a customer care number or email on their website. They attract buyers by showing products with attractive rates and once we pay them, they send in a cheaper low quality product.

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