Complaint – No Good Response From Snapdeal

Subject: no good response from snapdeal
My Name: asif ajmeri
My City: ahmedabad
My Complaint Against:
Complaint Category: Handset Compalints
Claim Amount (Approx.): 11300
My Complaint Description:
i have bought nokia lumia 730 from on 28,sept,2015
my complaint is against snapdeal because they provide me a phone that is too much hang while using it and force closing application self while using application and the charger is getting heating in 15 minutes while in use and sometimes phone restart .
when i call to the customer care they send me some trouble shooting steps but that did not help me out this problem i call everyday in customer care they only told me to do reset the phone and no other help i follow all steps but it does not solve my problem so i want my money back

Proof are here:
invoice number:9550014968
company vat tin: 6741832072
dispatch doc no.(AWB)UNISNPODC412319

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2 thoughts on “ Complaint – No Good Response From Snapdeal

  1. Dear asif ajmeri ,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Snapdeal Online Team

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