SNAPDEAL Complaint – REFUND OF MONEY AGAINST RETURNED ITEM

Subject: REFUND OF MONEY AGAINST RETURNED ITEM
My Name: APURBA CHOUDHURY
My City: KOLKATA
My Complaint Against: SNAPDEAL
Complaint Category: Others
Claim Amount (Approx.): Rs. 550
My Complaint Description:
I had purchased one item from 'Snapdeal' & after that it had been returned to them due to inferior quality of the product. The material was purchased against 'Cash On Delivery'. More than one & half month has passed, I have not yet get back my money from them. More than fifteen conversations were made between us, at least six e-mails have been sent to them. More than Rs.200 has been spent for telephonic conversations.But ultimate result is zero. They didn't sent the money to my bank account though I had sent them my bank statement.Every time they beg apology for the delay. But no positive response would come from their side.
So I need your help. Please let me know that how can you help me.

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3 thoughts on “SNAPDEAL Complaint – REFUND OF MONEY AGAINST RETURNED ITEM

  1. Dear APURBA CHOUDHURY

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at writetous@snapdeal.com, mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

    • As per requirement of Snapdeal I sent all the details. I am very much sure that they will not refund my money because several times I did it. But result is zero.
      Apurba Choudhury

      • After publishing my complaint against snapdeal in your website, one representative from snapdeal had talked to me regarding this matter. He asked me to sent them my bank statement for the period from 13.10.15 to 30.11.15. as in pdf format & I sent it accordingly on 03.12.15. Though it was my third time. But after that again the result is zero. No response is yet received from their side.

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