Snapdeal Online Shopping Complaint – Refund Issue…

Subject: Refund Issue…
My Name: Nitin Shantaram Pawar
My City: Nallasopara
My Complaint Against: Snapdeal Online Shopping
Complaint Category: Service Providers
Claim Amount (Approx.): 6000
My Complaint Description:
My order no is 11012390 hv purchased micromax canvas from snapdeals.

Below are the problems faced in the handset..
1. Camera not working properly.
2. Contact list automatically deleted.
3. Social sides( ie. Facebook, watsup hike etc.) Some time not working.
4. Charger sent by you was not working…so I purchased a new Charger from local market but still the mobile was not charging.

Mobile contact list was getting auto deleted frequently.

Camera was having black spots in the while we take photos

Was not able to operate application like Facebook, Twitter, what's app

I have been escalating this issue to sanapdeal customer care from two months. I.e on October 29 2015.

I have purchased this tablet for my sister on her birthday and this is what I get…is this the way you people play with our emotions..i have been following with your company from last two months but still my issue is not solved

As informed by your customer care I have sent back the mobile to ur company but still I have not received the refund

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3 thoughts on “Snapdeal Online Shopping Complaint – Refund Issue…

  1. Dear Nitin Shantaram Pawar
    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Snapdeal Online Team

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