Subject: Neither returning mobile taken for repairs nor REFUND money
My Name: Maulik Patel
My City: Ahmedabad
My Complaint Against: PickME E-Solutions India Private Limited.
Complaint Category: Insurance Companies
Claim Amount (Approx.): 18000
My Complaint Description:
I had purchased a SONY Xperia C and took an insurance with PickME E-Solutions India Private Limited.
I had given my damaged mobile on 17th of march 2015 to PickME E-Solutions India and till now I had neither received my handset nor REFUND amount.
It is now approx. 4 months and till today customer care people are giving excuses.
I had called to 09222224040 so many times and every time they assured me that, I will get my 15K something money latest by this week end/month end. but, till now I am struggling to get the same.
I am highly frustrated with the worst service of PickME E-Solutions India.
Sir, such type of shameful and painful service is not acceptable in today’s scenario.
Kindly personally involve in this matter and provide me my refund amount at earliest.