Subject: Fraud Transaction in Credit Card
My Name: Megha Ram Rangaswamy
My City: Mumbau
My Complaint Against: Intouch Concepts Solutions Ltd
Complaint Category: Others
Claim Amount (Approx.): 7999
My Complaint Description:
I received a call from the above company like others stating that I am a privileged customer of Visa and i will receive great offers if I buy their product…No where in the first call it was mentioned that the amount will be blocked in my credit card…Then the call was transferred to the verification team where a guy has asked for my credit card details and asked me to enter the same in IVR. My family received the parcel in my behalf which I have not opened yet as I am not interested in the same.I am following up with Mamta & Madhu Sharma on the same for almost 10 days now but till date no revert received.
My complaints are on the below points :
1. How the data of our contact details has been shared with a third party which claims of being a part/calling behalf of kotak credit card/visa card etc etc…. Team please take action against kotak as well as I have been a loyal customer but have been cheated from banks end also…
2. The product has been mis sold to me and I am not interested in this third product
3. This Company is a fake company hence they are not ready to give clarifications inspite of so many follow ups
4. Revert of entire amount 7999 as I am not going to use the services or product received.