Sony India Mobile Complaint – Gadget Dosent Work

Subject: gadget dosent work
My Name: shreekant prajapati
My City: dabhoi, Vadodara gujarat
My Complaint Against: sony india mobile
Complaint Category: Mobile Companies
Claim Amount (Approx.): 25000
My Complaint Description:
Respected sir My self Shreekant Prajapati from Dabhoi dist Vadodara Gujarat. I bought a mobile sony m4 E2363 on date 07/11/2015 from vadodara I paid a 17690 rs that time. Mobile has 1 year warranty. But before a warranty ends mobile suddenly got dead on 29 aug 2016. So next day I went PARSHWA authorized service center sony VADODARA . Service center employee told me that your phone is in warranty period so there is no charge for repair it . They gave me job sheet. In job sheet mobile is in warranty period and charge of repair 0.00 rs On 5 September I got a phone from service center told me that I have to pay 9633rs for my sony mobile repairing, I was shocked. They told me that your phone is damaged by water. Company is not

warranty on liquid damage. I told my


phone never contact with the water but he refused my argument. Then next day I mail a company but they told me that I have to pay for it. I choose this phone after watching advertisement of this product, which shows that people are using this mobile under water. If company is showing such kind of advertisement then how liquid damage is possible??? So company is misguiding people by showing fraud advertisement. And I have never used my phone in water so it’s a big question for me that how liquid damage is possible? So it’s my humble request to you, please give me justice. In this fast era I m living without my android phone. So please do my favors and give me my phone back. Job sheet no.w116083003450 invoice no. 46606 Imei 352198072757541

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