Subject: FAKE ACCESSORIES PROVIDED FOR NEW CAR
My Name: VISHAL SHAH
My City: Thane west
My Complaint Against: SPEED WHEEL CARS AND FINANCE
Complaint Category: Automobiles
Claim Amount (Approx.): 13481
My Complaint Description:
I have purchased a vehicle from one sub Dealer name 'Speedwheel cars and finance' Located at Louis wadi,Thane. i have paid them Amount of Rs 13481 for Genuine accessories of new car Toyota which was included in their Quotation, at the time of delivery they have forget to install accessories and Later on after few days they have installed few accessories from the list which was Fake/Duplicate accessories. at the time of first servicing by Toyota showroom has confirmed that accessories are not genuine and not supplied by Toyota,and same i have informed to Car Dealer, initially accessories department of SPEED WHEEL CARS AND FINANCE was not confessing its fake but later on they have agreed and issued me a cheque of Rs 13481 and same has been dishonour/bounced with reason insufficient balance. they have apologised and said from wrong account they issued cheque. and said that they will refund by cash and when my dad went to collect cash, now they are saying they will return by NEFT Transfer but they didnot transfer by NEFT as well, every time me or my family have to go to their show room and ask for refund and their Accessories department give excuses. I have paid money to Speed wheel cars and finance so its their responsibilities to refund me money, i do not have any concern with their accessories department. i have sent many mails to them but i didnot get any reply from them.