SPIDIGO Complaint – INTERNET NOT WORKING SINCE 20 DAYS

Subject: INTERNET NOT WORKING SINCE 20 DAYS
My Name: SAFFAN SACHAWALA
My City: AHMEDABAD
My Complaint Against: SPIDIGO
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 1900
My Complaint Description:
I have purchased a plan for unlimited internet for 15 months from Spidigo Company from AUG'15.. From I have taken this connection, I have faced too many problems, like disconnected network, slow speed etc.. Every time when I do complain on Service no. 079-40709999, they will register our complain, and will tell that your problem will be solved within 48 hours. But usually it takes three to four days.. My network stopped working from 21/07/2016. I have filled complain for that on the same day. Today it's 9th of August but nobody has solved that problem yet.
WHEN WE PAY FOR THE SCHEME IN ADVANCE AND IF COMPANY IS NOT ABLE TO PROVIDE IT'S SERVICE IN TIME, THEN IT IS IRRESPONSIBLE ACT FROM THE COMPANY.

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