Subject: non reciept of refund
My Name: PARUL MUKESHKUMAR SHAH
My City: AHMEDABAD
My Complaint Against: SPIDIGO
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 7749.00
My Complaint Description:
We have applied for Wifi connection of Spidigo under the terrif plan REVOLATION having CAF No A 560169 from sales executive Mr. Prashant (contact no: 78198 13549) by giving Cheque no: 000007 of Bank of Baroda for Rs: 7749/- (Rs. 8049-250 discount = 7749) of dated 06.01.2016 and gave us the receipt in the name of : Parul Mukeshbhai Patel. Their engineer came for installation for wifi connection on dated: 13.01.2016 but due to connection and network problem on we have applied for cancellation process on dated 16.1.2016 (in evening), We have waited for some days for refund when we have called for refund in January end they have asked us to mail on e mail id: email@example.com, we have mailed them on dated: 04.02.2016, but till today we have not received our refund.
So please look into the matter and refund us on most urgent basis.