Spidigo Net Pvt. Ltd. Complaint – Not Giving Refund

Subject: Not giving Refund
My Name: prakash machchhar
My City: Ahmedabad
My Complaint Against: Spidigo Net Pvt. Ltd.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 9500
My Complaint Description:
I bought internet connection on 04/06/2016 and it got activated on 10/06/2016 and on the very first day itself the internet was disconnected for whole night and on other day,i was not getting the speed which i have paid for. The internet was also disconnected for other night. The internet is getting frequently getting disconnected during day time and also night and not getting 1 mbps speed for which i am paying for and just getting 35-40 kbps which is not even half of what i am paying for. I visited their headoffice twice but they are saying that they wouldn't refund my money at any cost. Now that i have paid for annual plan i will have to permanently stick with them,No matter if their service is good or not.I want my money to be refunded.

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