Subject: Not providing refund
My Name: Amit Patel
My City: Ahmedabad
My Complaint Against: Spidigointernet
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6250
My Complaint Description:
I renewal the internet broadband account but due there tower change i did not got connetivity and they i registered a complain after the renewal next day. till date i did not used any internet and they showed me that i download and my usage is 24 gb out of 200 GB data.I complain couple of times for network issue but not short out by them.
I personally visted the office and registered my complain and they said there is problem of tower connectivity and the previous tower they install at Mahavir society, Ghatloda were disable form last 15days. but they said they will refund me my money. but again they are not providing refund as per my usage and they making me that they will pay me only 4750. even though i didnt utilised any services and they are dedcuting 1700 rupees for just shake of 10 days mess services.
They are seriously a bull shit person not ready to understand and careless customer services.