Subject: Regarding Refund of unused internet plan
My Name: Atul Shah
My Contact No.: 9429520091
My City: Ahmedabad
My Complaint Against: SPiDiGO/Tejas
SPiDiGO/Tejas’s Contact Details: 8511150769
Complaint Category: Service Providers
My Complaint Description:
We signed up for High Speed Internet yearly plan from SPiDiGO 2 months back. We made a payment for the plan way in advance.
Due to the service we received were of poorest quality with lot of connectivity issues. We decided to cancel the service with SPiDiGO in 2 months and asked for refund 1 and half month back.We have been asked to wait for week since then but haven’t yet received refund from SPiDiGO.
It is my humble request to Grahak Suraksha to take legal actions against SPiDiGO/Tejas so they can give proper service to their customers.